Terms & Conditions

A legal disclaimer

Welcome to Elm Tree Housing. By using our services, website, or engaging with us, you agree to the following Terms and Conditions. Please read them carefully.

1. Introduction

Elm Tree Housing (“we”, “us”, “our”) provides housing and related services. These Terms and Conditions govern your use of our services and website.

2. Use of Services

You agree to use our services lawfully and responsibly. You must provide accurate information when applying for housing or other services.

3. Eligibility

Our services are generally available to residents within our operational areas, including London and Surrey, subject to eligibility criteria.

4. Privacy and Data Protection

We respect your privacy and handle your personal data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described.

5. Payments

Any rent, fees, or charges due must be paid on time as per your tenancy or service agreement.

6. Property Maintenance

You agree to take care of your property and report any maintenance issues promptly.

7. Prohibited Activities

You must not engage in illegal activities, cause nuisance or damage to property, or violate the rights of others.

8. Termination

We reserve the right to terminate or suspend services if terms are breached or as required by law.

9. Limitation of Liability

Elm Tree Housing is not liable for any indirect or consequential damages arising from the use of our services.

10. Changes to Terms

We may update these Terms and Conditions from time to time. Updated versions will be published on our website.

11. Governing Law

These Terms are governed by the laws of England and Wales.

12. Contact Us

For questions about these Terms and Conditions, please contact:
📧 info@elmtreehousing.co.uk